Diploma Level

Course Content and Duration

The Hotel Operations programme of studies offers the necessary training and skills required by aspiring Head of Departments/Supervisors in the Hospitality and Tourism Industry.

The Diploma programme consists of a further one year (two academic semesters) full-time at the Institute.

Entry Criteria

Students who pass in all subjects with an overall average mark of 65% at Certificate level and who successfully complete the twelve (12) month international internship will qualify to proceed to the Diploma programme.

Modules covered:

HLS 14 - TOURISM SUSTAINABILITY

HLS 11 - TOURISM LAW

SLS 07 - FRONT OFFICE MANAGEMENT

SLS 08 - HOUSEKEEPING MANAGEMENT

SLS 09 - FOOD & BEVERAGE MANAGEMENT

SLS 10 - HUMAN RESOURCE MANAGEMENT

SLS 02 - MARKETING MANAGEMENT

MGA 01 - CONFERENCE & BANQUETING MANAGEMENT

SLS 13 - FINANCIAL MANAGEMENT

SLS 29 - INTEGRATED PROJECT

SLS 30 - SHADOWING MANAGERS PRACTICAL PROJECT

Apart from the above modules, the students have to attend a number of Tutorial Sessions throughout that year.

Tutorial Sessions:

Throughout the academic year the students will be asked to attend a number of set tutorials arranged with their assigned tutor.

During these tutorials the student will receive:

• Career guidance
• Feedback on academic performance
• Support in case of poor performance
• Guidance and support in social and personal development
• Comments on absenteeism

To obtain the credit value students need to attend their compulsory tutorial sessions. Students are also welcome to attend further tutorial sessions should they or their assigned tutor feel it is necessary.