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HOTEL OPERATIONS

Course Content and Duration 
 
The Hotel Operations programme of studies offers the necessary training and skills required by aspiring Head of Departments/Supervisors in the Hospitality and Tourism Industry. 
 
The Diploma programme consists of a further one year (two academic semesters) full-time at the Institute. 
 
Entry Criteria 
 
Students who pass in all subjects with an overall average mark of 65% at Certificate level and who successfully complete the twelve (12) month international internship will qualify to proceed to the Diploma programme. 
 
Modules covered: 
 
HLS 14 - TOURISM SUSTAINABILITY 
 
HLS 11 - TOURISM LAW 
 
SLS 07 - FRONT OFFICE MANAGEMENT 
 
SLS 08 - HOUSEKEEPING MANAGEMENT 
 
SLS 09 - FOOD & BEVERAGE MANAGEMENT 
 
SLS 10 - HUMAN RESOURCE MANAGEMENT 
 
SLS 02 - MARKETING MANAGEMENT 
 
MGA 01 - CONFERENCE & BANQUETING MANAGEMENT 
 
SLS 13 - FINANCIAL MANAGEMENT 
 
SLS 29 - INTEGRATED PROJECT 
 
SLS 30 - SHADOWING MANAGERS PRACTICAL PROJECT 
 
Apart from the above modules, the students have to attend a number of Tutorial Sessions throughout that year. 
 
Tutorial Sessions: 
 
Throughout the academic year the students will be asked to attend a number of set tutorials arranged with their assigned tutor.  
 
During these tutorials the student will receive: 
  • Career guidance
  • Feedback on academic performance
  • Support in case of poor performance
  • Guidance and support in social and personal development
  • Comments on absenteeism
 
To obtain the credit value students need to attend their compulsory tutorial sessions. Students are also welcome to attend further tutorial sessions should they or their assigned tutor feel it is necessary.